BID member update: 22nd June

BID member update: 22nd June


UK Government provides further halt to business evictions and more support for high street firms

A new code provides support to shops and local firms planning their future recovery with their landlord.

  • The UK government has extended measures to prevent struggling companies from eviction over the summer.
  • A new code of practice has been developed with leaders from the retail, hospitality and property sectors to provide clarity for businesses when discussing rental payments and to encourage best practice so that all parties are supported.
  • The Coronavirus Act will extend the time period for suspension of the forfeiture of evictions from June 30 to September 30, meaning no business will be forced out of their premises if they a miss a payment in the next three months.
  • Secondary legislation to prevent landlords using Commercial Rent Arrears Recovery unless they are owed 189 days of unpaid rent. The time period for which this measure is in force will be extended from June 30 to September 30.
  • An amendment to the Corporate Insolvency and Governance Bill has been tabled which will extend the temporary ban on the use of statutory demands and winding-up petitions where a company cannot pay its bills due to coronavirus until 30 September. Find out more here.

New tool to help businesses identify whether they can reopen safely

The UK Government has developed a tool to help businesses in England to reopen safely during coronavirus.  This tool encourages businesses to carry out a risk assessment and helps to identify the workplace adjustments that they should make. Employers have the legal responsibility to protect their employees and other people on site, such as customers and visitors. This tool will help businesses to easily find out what they should do. Employees can also use this tool to check what their workplace needs to do to keep people safe.  The tool can be found here.


The LastMinuteLocal app enables local customers to search for real-time discounted offers for products or services from their local High Street retailers such as women’s fashion shops, kitchenwares, restaurants, hairdressers and more so they can save time and money by heading straight to those retailers offering the best deals on the products or services they want. They can also receive real-time text alerts for new offers the moment they become available.

At the BID, we are working with the founders to hopefully help businesses reach a much wider market – and it will be free for BID members. They have also signed up with Zedify, so local deliveries are green and sustainable. It would be great to hear your thoughts on this new service – please find a questionnaire here: and further details attached.

BID member: stores reopening
Please do keep us updated with reopening plans and any news/ offers to promote on our website and social media. You can email details to: with the subject: ‘Reopening’ and your business’ name to be included in posts on the website and on social media.
Of course, feel free to tag us in your social media posts for us to share. We’re: @BrillBrighton on Twitter,  @Brilliant.Brighton on Facebook and @BrilliantBrighton on Instagram.
BID member update: 18th June

BID member update: 18th June


BID member: stores reopening
Please do keep us updated with reopening plans and any news/ offers to promote on our website and social media. You can email details to: to be included in posts on the website and on social media.
Of course, feel free to tag us in your social media posts for us to share. We’re: @BrillBrighton on Twitter,  @Brilliant.Brighton on Facebook and @BrilliantBrighton on Instagram.
Coronavirus (COVID-19): letter to the retail sector

The Minister for Small Business, Consumers & Labour Markets, Paul Scully MP, has written to those working in the retail sector. The letter thanks all those who are working in retail as shops across England reopen their doors this week.


VisitBritain/VisitEngland business recovery webinar programme 

Find out about the new series of business recovery webinars to help you get back on track following the coronavirus pandemic.
VisitBritain/VisitEngland’s free webinar programme has been developed with you at its very core. With the UK travel industry being forced to evolve in response to a constantly changing landscape, these webinars will provide you will practical insight and valuable information from within VisitBritain/VisitEngland and across the wider travel industry. The webinars will address your business needs to support, guide and engage, ultimately helping to drive the nation’s tourism recovery, together.

BID member update: 16th June

BID member update: 16th June


Non-essential retail now open!


All non-essential retail shops (high street retailers, department stores, book shops, electronics retailers, tailors, auction houses, photography studios, indoor markets, and shops selling clothes, shoes and toys) are allowed to reopen in England from yesterday, Monday 15 June, provided they follow guidelines to keep staff and customers as safe as possible. Please refer to the Working safely during coronavirus Shops and Branches guidance for further details and watch the government’s webinar on working safely in shops and branches during coronavirus.

Face coverings become mandatory on public transport in England

From Monday 15 June, it is mandatory to wear face coverings on public transport in England (bus, coach, train, tram, ferry and aircrafts). This is to help reduce the risk of transmission when social distancing is not always possible.

  • Under the new rules, operators will be able to prevent passengers who refuse to follow the rules from travelling and police will be able to issue fines of £100;
  • Over 3,000 extra staff will be deployed from Monday to support the travelling public, reminding people about the need to wear face coverings and helping vulnerable passengers

Guidance remains to work from home if you can and avoid public transport where possible. Find out more here.

Calculate how much you can claim using the Coronavirus Job Retention Scheme

  • From 1 July employers can only claim for employees who have previously been furloughed for at least 3 consecutive weeks between 1 March – 30 June.
  • Flexibly furlough employees meaning employees can come back to work for any amount of time and any work pattern.
  • Still be able to claim the furlough grant for the hours your flexibly furloughed employees do not work, compared to the hours they would normally have worked in that period
  • From 1 August, the level of the grant will be slowly reduced. No grant will be available for Class 1 employer NICs or pension contributions from 1 August although these contributions will remain payable by the employer.
  • From September 1, you will also be asked to contribute towards the cost of your furloughed employees’ wages to ensure they continue to receive at least 80% of their wages for the time they’re on furlough. Find out more information on how the amount of grant available through Coronavirus Job Retention Scheme is changing.
  • HMRC are running a webinar to be held on Thursday 18 June 9:45am-10:45am and Friday 19 June 11:45am-12:45pm. It provides an overview of the changes to the scheme, how employers will be affected, flexible furloughing, key dates and support available. Sign up here.

Dressing The City campaign


As you are hopefully aware, each year between May- September we carry out our ‘Dressing The City’ campaign – decorating the Brilliant Brighton area with bunting, hanging baskets and colourful banners.


This year, the decision was taken by the Brilliant Brighton board of directors (who all work in or own businesses in the BID) to put the project on hold and instead concentrate on increasing value to our Ambassador service. The Ambassador team were still on patrol throughout the enforced closure period, supporting those essential businesses who remained open – albeit in smaller numbers. With retail stores beginning to reopen this week, the Ambassadors are back to their usual patrol (with potential to increase service, if necessary, over the next few weeks) and are on-hand to assist with any difficulties you may face with managing queues and anti-social behaviour – however, they will be unable to manage queues for businesses. Hopefully you already have the Ambassadors’ phone number on stickers given out, but if you would like me to send this to you, please just let me know.

Of course, if you feel strongly that you would still like a hanging basket, please do let us know and we’ll put this to the board on your behalf.

Last Minute Local

The LastMinuteLocal app enables local customers to search for real-time discounted offers for products or services from their local High Street retailers such as women’s fashion shops, kitchenwares, restaurants, hairdressers etc. so they can save time and money by heading straight to those retailers offering the best deals on the products or services they want. They can also receive real-time text alerts for new offers the moment they become available.

At the BID, we are working with the founders to hopefully help businesses reach a much wider market – and it will be free for BID members. They have also signed up with Zedify, so local deliveries are green and sustainable. It would be great to hear your thoughts on this new service – please find a questionnaire here: and further details attached.

Risk assessments for businesses

Risk assessments for businesses


Just a reminder that businesses reopening need to have completed a risk assessment prior to opening.
Please see a link giving further details and example templates to use:
BID Member: re-opening the city

BID Member: re-opening the city


We have being liaising with Brighton & Hove City Council about measures to ensure our businesses can open safely from 15th June.
The council will be meeting soon to agree plans, however, would like your feedback on the following. If you have any thoughts, please send these to us as soon as possible (ideally by Monday 8th June to:, for us to feedback to the council.
  • Likely daily road closures in the Lanes and North Laine to allow for on street trading (both retail and leisure).
  • There may be scope for a business to sell from their front door with some stock on show if social distancing won’t work inside – please let us know if this would be useful or not for your business.
  • The above could also act as a click and collect service, potentially.
  • Timed deliveries in the morning.
  • Major communications plan around signage (both on pavement and lamp column/banners) to advise public on safety.
  • Dual way system for public on most roads/streets.
  • Kensington Gardens – One way system initially, but option to change quickly if businesses feel that it doesn’t work.
  • Meeting House Lane – not one way, but some businesses to be advised to operate an appointment system to save queuing.
  • Cafés and restaurants encouraged to run take-away services where they can.
Do also let us know when you are planning to re-open, as we’d love to support (and share what you’re doing) on social media and on our website.
Discretionary Grants for Business - Portal now open for applications

Discretionary Grants for Business - Portal now open for applications


The council have announced, this morning, that their applications are now open for small businesses to apply for a discretionary grant.


There is a total fund of £3.7 million and three levels of grants:

  • £25,000
  • £10,000
  • any amounts under £10,000

Brighton & Hove’s discretionary grant fund will provide small grants for some of our independent businesses who have not been eligible for the government’s small business grants.

We’ve been asked to let you know that the following information will be needed for your application:

·         If you pay rates you will need to provide the rateable value per annum

·         If you pay Council Tax rather than rates for your business you will need to provide the value per annum

·         You will need to state turnover for 2018/2019

·         Your average turnover for the last three-years (or full years in operation if less)

·         The value of your fixed costs, e.g. rent, rates, mortgage

·         The value of any other government support received e.g. loans, furlough compensation, charity funding


You will also be asked to upload the following documents:


·        Business bank statements that are less than 3 months old showing account name, sort code and account number

·        Audited accounts for the last 3 years, or, if you do not have audited accounts, then management accounts for the last three years
Finally, you will be asked to complete a 12 month cashflow forecast for your businesses on a template provided.


This is the link to the site:





To support our independent businesses during this challenging period, we’re launching #BrilliantBrightonIndieBiz – a social media campaign highlighting our one-of-a-kind, independently owned stores, cafes, restaurants, galleries, hair dressers, beauty salons and more.

To get involved, all we need is a photo of you (as the owner) and a sentence or two about your business and how people can support you during the COVID-19 pandemic. For instance, are you still selling online/ offering delivery, or perhaps you’d like people to leave you online reviews or buy gift vouchers for when you re-open?

If you’re not sure what to say/ send over, do get in touch and we’ll help you put this together.

We’ll then share on social media (we have approx 14,000 followers) with a focus on how local residents – and those from further afield – can support you safely from their sofas.

Please email: with your image and sentence (or two) for social media.

COVID-19 Update from BHCC

COVID-19 Update from BHCC


See the most up-to-date city briefing from Brighton & Hove City Council here:

Eco-friendly deliveries in Brighton with Zedify

Eco-friendly deliveries in Brighton with Zedify


Does your business deliver to local customers, or even farther afield nationally and internationally? Do you need to send time sensitive packages to clients in Brighton and Hove? Are you looking to swap to a more ethical delivery company for your deliveries? You may want to try Zedify as they do all this emission free, at competitive prices.

Zedify are a Brighton-based company using a fleet of electric cargo bikes to collect and deliver thousands of packages across the city every month. Their e-cargo bikes enable them to do lots of deliveries very efficiently in a busy, congested city like Brighton & Hove, with zero emissions.

Using Zedify for your deliveries will enable you to offer more flexible and competitive deliveries within the city and beyond. Zedify are currently conducting a survey to gauge local demand from BID members: To find out more visit: and get in touch via:


Free apprentice finding service & advice available

Free apprentice finding service & advice available



Your stars of the future? Lemon Tree are direct engaged by Brighton Met College to showcase their offering. If you are looking to take on a junior and would like to know more email David Jones on:

There is no charge for this service.

NCP parking - reduced rates!

NCP parking - reduced rates!


Just a reminder that all BID members (and their staff) receive discount at two of the city’s NCP car parks.

The theatre and Russell Road car parks are only £7.80 for all day parking (Mon-Fri) and £8.70 at weekends.

If you would like to receive the new discount code, please email:


End unpaid trial shifts in Brighton & Hove

End unpaid trial shifts in Brighton & Hove


Brighton & Hove City Council are supporting a local campaign to end the practice of unpaid trial shifts in the city.

‘Say No To Unpaid Trial Shifts’ is a grassroots collective started by students in Brighton & Hove. The campaign group say using unpaid trial shifts during the job application process is unacceptable—a view that councillors endorsed unanimously in a notice of motion last year.

An unpaid trial shift is where an employer fails to pay for work which either makes money from a prospective employee or saves money for the employer. The Government issued new guidance as to what constitutes an unpaid trial shift in December 2018.

They have pledged to look at how we can help end the practice of unpaid trial shifts. From 1 August they will be gathering information from businesses and prospective job applicants to understand the scale and nature of the issue:

Why the council is taking action

Cllr Amanda Evans, Brighton & Hove’s Lead Member for Community Wealth Building said: “No-one should be expected to work for free so we want to collaborate with businesses and partners to put an end to unpaid labour that is unacceptable, unethical and unfair.

“The initiative is consistent with our support of the Brighton & Hove Living Wage campaign and an extension of our commitment to raise standards, celebrate good employers, retain good candidates and ensure all those working in our city can share in the wealth they are helping to create.”

The No Unpaid campaign group says unpaid trial shifts target young people, take advantage of vulnerable job-seekers and allow businesses (including many high street brands) to avoid paying wages, staff training and tax—and are therefore damaging the UK economy.

Of the people who responded to their recent snapshot survey, many reported unpaid trial shifts in the hospitality sector, but also highlighted major high street retailers, as well as other industries including cleaning and care work.

Tourism supports nearly 22,000 jobs in Brighton & Hove, with more than 1,000 businesses involved bringing over £800 million into the local economy. It equates to 7.5% of the tourism economy of the south east region*. An end to unpaid trial shifts in this sector will enable more people to share in the city’s economic success. Community wealth building is an aim of the city’s economic strategy introduced earlier this year.

*Source: Visitor Economy Strategy and Destination Management Plan 2018-2023


Councillor Evans added: “Our surveys will build on the work of the No Unpaid campaign group by giving us local information that we can use to find practical ways of tackling the issue.”

Targeted communication with students and young people will start in September to encourage them to fill in the applicants survey.

Closing date for our survey is 31 October 2019.

No unpaid campaign

Campaign co-founder Frank Chamberlain said: “The work of young people is demeaned by the concept that we should be asked to work for free. Too many young people, competing in a saturated job market, feel like they have no choice but to undertake unpaid trial shifts, with no guarantee of a job at the end of it. On some occasions, it has become apparent that employers had no intention of offering a job at all.

“Given so many people, young people and otherwise, rely on a secure income, this practice is both unethical and exploitative. We hear horror stories of nine hour shifts and ridiculous anecdotes of compensation being given in the form of bread, beer and even spices. Even short unpaid trial shifts are time-consuming, and force vulnerable jobseekers into working for free. This is not acceptable in today’s society.”

Frank added: “We want ethical employers to help us raise awareness of this unacceptable practice by pledging not to undertake unpaid trial shifts. To date, more than 100 businesses have done so.”

Mark Turner from the GMB trade union said: “This is a very important campaign and the GMB is pleased to be part of it. This arrangement of unpaid trial shifts needs to be totally eradicated because it particularly disadvantages young people within society. We welcome that the council has signed up to this along with the city’s three MPs and we as a union will continue to campaign at a local and national level.”

Unpaid trial shifts can be reported to HMRC who investigate claims on a case by case basis. No Unpaid has simplified this process by providing an easy-to-use complaint letter-generator on its website. ACAS also provide free, confidential help and advice for workers.

Update your directory listing

Update your directory listing


Every Brilliant Brighton business has their own listing on the website, with links to their website (where applicable), as well as store opening times/ contact info.

You can view yours by entering your business name in the search bar:

For small changes (i.e changes to opening hours/ websites/ update text) please feel free to email them to:

For bigger amends (for example, if you’d like to re-write your listing and include a new image), you can do this online:

Of course, if you have any queries, please email:

National Living and Minimum Wage

National Living and Minimum Wage


Thirty per cent of people wrongly believe that only workers in permanent roles are entitled to the National Living Wage/ Minimum Wage, a poll has revealed.

The study of 2001 people, conducted by Kantar for the Department for Business, Energy and Industrial Strategy also found women (12%) were twice as likely as men (5%) to not query pay with their employer.

In the wake of new legislation introduced on April 8th which meant all workers are entitled to a payslip, and following the National Living Wage/ Minimum Wage increase, Government is calling on all workers to check their payslip to make sure they are being paid the right amount.

John Palmer, Senior Advisor at Acas, said: “Workers should check their payslips to ensure they are getting paid at the new national minimum or living wage rates. 

“Employers are breaking the law if they don’t pay the national minimum or living wage and businesses face a maximum fine of £20,000 per worker for not paying.”

Check the guidance here –
We've moved!

We've moved!


We’ve now moved to Brighton Town Hall – so please address any correspondence to Brighton Business Improvement District, Brighton Town Hall, Bartholomew Square, Brighton BN1 1JA.

Make Change Count - Updated Information

Make Change Count - Updated Information


Brighton & Hove City Council (working in partnership with eight local charities), have created a good practice guide for
businesses to help homeless people in Brighton & Hove and to help put an end to rough sleeping by 2020 through #MakeChangeCount.

They’ve recently been in touch to let us know that their JustGiving text number has been updated, so from now on, if you’d like to make a donation, please text 19UMCC 3,5,10 or 20 to 70085 (for a £3,£5,£10 or £20 donation).

The brochure includes:

– How to contact StreetLink to let them know about someone sleeping out.

– advice on reporting anti social behaviour and crime.

– Further details on how they work in partnership with other organisations.

Read the guide here: 6613 MCC for Business brochure 2019 proof

The Brighton & Hove Living Wage campaign has reached 500 sign ups!

The Brighton & Hove Living Wage campaign has reached 500 sign ups!


Every week more and more employers in Brighton are making the commitment to pay their teams the real Living Wage or more. The rate currently stands at £9 per hour*. If you can join them, signing up is free and only takes a minute – just head over to

The campaign, now in its eighth year, has recently crossed the 500 milestone! Signed up Living Wage employers can join in with a celebration coffee morning on Wednesday 8 May at BrewDog Brighton. RSVP here (there will be cake!).

44 retailers are currently signed up to the campaign, including Brighton BID members Oliver Bonas, Infinity Foods, Jump the Gun, Silverado, Gresham Blake, Creased Cards, Brighton Silver and Barney’s Delicatessen.

“We support the Living Wage Campaign because we value the contribution our staff make and believe everyone should be paid a fair wage.” – Michaela Myers, Barney’s Deli, who recently joined the campaign.

The Brighton & Hove Living Wage campaign is led by Brighton Chamber and supported by Brighton & Hove City Council and Unison.

*Interns, apprentices and under 18s are exempt

Please don't give out the BID Ambassadors' Phone Number

Please don't give out the BID Ambassadors' Phone Number


After a few calls from members of the public, outside of the BID area, to our Ambassadors (who’ve been told their number has been given out by a business), we just wanted to remind businesses to keep this number private/ just shared amongst your team.

This is so that the Ambassadors can respond quicker to BID-area related incidents and not be needed off-patch. Of course, if the Ambassadors are needed in your locality, feel free to call them directly to assist.

If you require the Ambassadors number or would like stickers for your staff room/ to put on your landline, just email:

Become a VisitBrighton Partner

Become a VisitBrighton Partner


VisitBrighton are offering BID businesses 20% of partnership fees.

The fee for shops = £200 plus VAT

The fee for cafes, pubs and bars  = £240 plus VAT

For restaurants, the fee is £288 plus VAT

Benefits of becoming a VisitBrighton partner include online promotion (their website received over 2 million visits in 2017, while their social media following is over 90,000), plus offline promotion (maps, partnership window sticker and networking).

Find out more here:

Utilise Plus Funding and more

Utilise Plus Funding and more


Utilise Plus helps eligible small and medium sized enterprises (SMEs) save energy, reducing their costs and Greenhouse Gas emissions in the process. We are very proud to say that since starting the programme in late 2017, we have already helped SMEs make an estimated combined annual saving of 125 tonnes of CO2e by reducing their individual annual energy usage, on average, by 27%. We have achieved this by offering a variety of complimentary services, including:

  • Grant funding of between £1,000 to £5,000 to cover one-third of the cost of an energy saving project.
  • Energy Audits, fully-funded by the ERDF, to identify energy and cost saving opportunities that SMEs can then act upon.
  • Energy Saving Workshops, outlining the business case for saving energy and helping participants create their own, unique ‘Action Plans’ to tackle energy use in their organisations.
  • Business Networking Breakfasts, featuring Expert Speakers on a particular aspect of sustainability and connecting like-minded SMEs.
  • Sustainability Tours of interesting organisations that have implemented significant energy saving measures, to inspire attendees to do the same in their own organisations.

For further information please see: and contact 01273 964239 –


Request a jet wash

Request a jet wash


Here at the BID, we’re working hard to get the council to clean the streets. As well as having continual discussions with the City Clean team, our CEO, Gavin Stewart, was recently interviewed by BBC Sussex about why more needs to be done to clean the city’s streets.

We just wanted to make you aware that businesses and residents can request street jet washing from the council here: We are continuing to report any requests that come in from businesses, plus any spots we see, but it would be helpful if our BID members would request jet washes too.

We hope that the more this service is used, the more important it is deemed to be – and hopefully more funding will be in place to keep our streets looking spotless, not only for the 11 million visitors, but also for residents and businesses too.

Free 1-2-1 Marketing Advice from the BID's Media Officer

Free 1-2-1 Marketing Advice from the BID's Media Officer


Our media officer Shelley is now offering complimentary 1-2-1 marketing sessions tailored to your needs. So if you’re not sure which social media site/s you should be posting on and when, or want to know how to get your business featured in magazines and the media, or perhaps just want a friendly chat about how best to market your business this year, just get in touch!

Shelley can be contacted on:

Run Hide Tell  - Counter Terrorism Police Safety Information

Run Hide Tell - Counter Terrorism Police Safety Information


At the moment, the issue of terrorist attacks is regularly in the news. But it’s been on our agenda for much longer.
The police and security service have been working constantly to foil terrorist attacks for years, not months.
But we are not complacent about keeping you safe. Due to events in the UK and abroad, people are
understandably concerned about a firearms or weapons attack. These attacks are very rare but in the event of
such an attack, it helps to be prepared.
Remember, attacks of this nature are still very rare in the UK.
So stay safe, and just remember the words: RUN. HIDE. TELL.
To watch the film, visit
Information is vital. If you see or hear something that could be terrorist related, trust your instincts and call the confidential Anti-Terrorist hotline on 0800 789 321.
Our specially trained officers will take it from there.
Your call could save lives. Always in an emergency, call 999.

Click here to see the latest deals and offers for Brilliant Brighton members >>