To support our independent businesses during this challenging period, we’re launching #BrilliantBrightonIndieBiz – a social media campaign highlighting our one-of-a-kind, independently owned stores, cafes, restaurants, galleries, hair dressers, beauty salons and more.

To get involved, all we need is a photo of you (as the owner) and a sentence or two about your business and how people can support you during the COVID-19 pandemic. For instance, are you still selling online/ offering delivery, or perhaps you’d like people to leave you online reviews or buy gift vouchers for when you re-open?

If you’re not sure what to say/ send over, do get in touch and we’ll help you put this together.

We’ll then share on social media (we have approx 14,000 followers) with a focus on how local residents – and those from further afield – can support you safely from their sofas.

Please email: with your image and sentence (or two) for social media.

Coronavirus (COVID-19) - Business & Employers Bulletin from HM Government

Coronavirus (COVID-19) - Business & Employers Bulletin from HM Government


Organisations should pay particular attention to the guidance for employees, employers and businesses which is being updated regularly with the latest advice.

The Business Support website helps businesses find the right support, advice and information to help with the impact of Coronavirus (COVID-19) and the support measures that are available. This website will continue to be updated as information becomes available.

Use of facemasks in the workplace

The guidance for employees, employers and businesses has been updated with guidance on use of face masks in the community. The UK does not currently advise use of face masks outside of care settings, in line with PPE guidance. Therefore, PHE does not advise masks in public places and for those working in supermarkets, waste collection, schools and similar settings. PHE recommends that employers should ensure that:

  • spaces in the workplace are optimised to allow social distancing to occur, wherever possible
  • signs are visible in the workplace reminding employees not to attend work if they have a fever or cough and to avoid touching their eyes, nose and mouth with unwashed hands
  • employees are provided with hand sanitiser for frequent use and regular breaks to allow them to wash their hands for 20 seconds.

NHS asks people to share their coronavirus symptoms to help others

A new Coronavirus Status Checker will help the NHS coordinate its response and build up additional data on the COVID-19 outbreak. It is open to anyone in the UK to use on the NHS website and in its initial phase the NHS is particularly keen for anyone who thinks they may be displaying potential coronavirus symptoms, no matter how mild, to complete it. Please share the checker with your employees and networks. You can find more information here.

Help find new ways to ease global disruption: apply for funding

UK businesses can apply for a share of £20 million in a fast-track competition to develop new ways to tackle global disruption such as that caused by COVID-19. Find out more here.

Coronavirus (COVID-19): business support grant funding – guidance for businesses

Guidance for businesses setting out details of the Small Business Grants Fund (SBGF) and Retail, Hospitality and Leisure Grant Fund (RHLGF) has been updated with information about State Aid.

Business Intelligence: share the impact Coronavirus is having on your organisation 

We welcome information from businesses on impacts across supply, demand and labour markets, actions to address these impacts, and any gaps in the Government response from your perspective. Please send your intelligence to We are aware that individual company information may be commercially sensitive, and it will be treated accordingly.  Please note that this inbox is only for receiving intelligence and does not provide business advice.

COVID-19 Update from BHCC

COVID-19 Update from BHCC


At this evening (6th April)’s Downing Street address, Dominic Raab MP, Foreign Secretary, spoke about the government’s efforts to bring people back to the UK from around the world. He also said that the Prime Minister Boris Johnson remains in hospital.

Professor Angela McLean, chief scientific adviser for the Ministry of Defence, explained efforts to stay at home are making a difference and should be continued.

The emphasis continues to be on the need to stay at home and maintain social distancing to prevent the spread of coronavirus COVID-19. These actions slow the opportunities for the virus to be passed from person to person and this saves lives.

Everyone should:

• Stay at home
• Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
• Stay 2 metres (6ft) away from other people
• Wash your hands as soon as you get home

Full guidance on staying at home and away from others

Anyone can spread the virus. Stay home and save lives.

Service changes

Information on council service changes due to coronavirus (COVID-19) are on our website.

Appeal for Personal Protective Equipment (PPE) donations

Cllr Clare Moonan, chair of Health and Wellbeing board, today repeated calls for donations of unused PPE to help support our care workers and other frontline staff.

While we are doing everything we can to source additional supplies on top of the stock being provided nationally, we’re calling for help from local businesses such as tattoo parlours, health and beauty salons, construction, schools and colleges.

We’re looking for fluid replant masks, protective eye goggles, disposable latex gloves, and plastic aprons.

Donations can be taken direct to Hove Town Hall where our PPE distribution team will see that it gets to front-line staff. Please drop off donations between 7am and 7pm Monday to Friday.

Thank you in advance for any suitable equipment you can give and please remember to maintain the 2 metre social distancing guidelines.  We will not be able to accept any homemade equipment.

Read more on our council newsroom

Homeless accommodation update

Following the securing of more accommodation to provide people sleeping rough with a safe place to stay, our outreach service St Mungo’s has been out in the city contacting people to help them move off the streets.

St Mungo’s are working with Arch Healthcare to make sure everyone being accommodated is checked for symptoms before allocating them an appropriate place to stay.

Volunteers co-ordinated by the council with support from St Mungo’s, The Passage and Galvanise are also going out delivering more than 200 parcels of sandwiches and water every day for anyone still on the streets.

As of this morning, we’ve helped around 90 people move off the streets and anticipate there are currently around 50 more in need of accommodation. Food and support is being provided for everyone accommodated.

We’re now prioritising efforts on getting all those people into safe accommodation. We are doing all we can to encourage people to take up this offer, but we cannot make anyone stay in a hotel.

The Streetlink service is currently very busy, so please contact St Mungo’s directly this week if you see anyone sleeping rough – email

We’re still working on providing more accommodation available to increase and improve the support on offer. We hope to secure these extra rooms in the next few days.

This information is also available online in a comment by Cllr Gillian Williams, Chair of Housing committee

Food update

 Brighton & Hove Food Partnership has now achieved 90% of their crowdfunding target of £30,000 to raise money to bulk buy food and other essential items for food banks in the city.

We would like to thank everyone who has contributed to the campaign so far. The money raised is making a real difference to people’s lives in the city.

To donate to this campaign and help them reach their goal, please visit their crowdfunding campaign website.

In a separate initiative, Brighton & Hove NHS Foodbank is raising money to support NHS workers in the city. The money raised will go towards food deliveries for NHS workers in the city. For more information on this crowdfunding effort by the local community group, visit their crowdfunding page.

We have a new section within our Covid-19 (Coronavirus) pages on the council website, informing residents about our food distribution efforts in the city. This page will be updated with any new information so please promote the link to people who need it.

Youth activities during the pandemic

If you’re a young person or know a young person seeking to break the boredom, connect with other teens or discuss more serious issues with someone, have a look at the support available while staying well and safe at home.

There are many services, clubs and activities for young people aged 11 years and older running in the city which have been adapted to meet the current restrictions to keep everyone safe during the pandemic. Check out the new directory which shows what’s available.

Across the city, the service offer for young people has been adapted in light of the social distancing guidance which is designed to slow the spread of the virus and keep everyone of all ages as safe as possible.

The new directory has been brought together by Brighton & Hove City Council, local charities, community groups and businesses.

Message from Brighton & Hove Buses

We’ve been contacted by Brighton & Hove Buses with a message for residents about bus services:

At Brighton & Hove Buses we are working hard alongside the council to maintain a comprehensive bus service network for those who heavily rely on buses to travel around the city.

In a recent announcement, £167m of funding for the nation’s bus industry was made available to help keep core service levels going for as long as possible and will ensure no bus has more than 50% of the maximum number of passengers allowed on board.

We are responding with extra buses (and/or extra journeys being added to the timetables) where needed. Concessionary passes for older people and disabled people can be used at any time.

Information displayed on buses and audio announcements encourage passengers to sit well apart and stand back from the driver to help maintain social distancing.

Driver’s cabs are being given added protection to complement their PPE. There’s also a big push to discourage cash transactions. Passengers are being asked to pay by contactless or mobile phone rather than cash, if possible, to reduce contact. If you can only pay by cash, please make sure you have the right change and put your money in the clear plastic bag the driver will offer to avoid direct contact. If you have any alternative to cash payment, please use it for the safety of all.

Cleaning of buses has been stepped up (in addition to the current standard of cleaning) with increased wipe downs of all surfaces and the introduction of cleaning products used in hospitals. Today sees this improved further with cleaning during the day in the city centre, while still observing strict social distancing rules.

The crisis has had an impact on the number of staff able to work right now. A number of people have been furloughed to protect jobs. We’re doing all we can to keep core service operating and will continue to do so

To find information on journey times please click on this link for bus information.

The council is playing a big part in maintaining the security of the city’s public transport through the crisis underlining the spirit of collaboration needed to meet the unprecedented scale of the challenges to buses and other services.

Brighton & Hove buses main website

How to request help online if you need it

Any vulnerable residents with no other support can tell us directly if they need help during the coronavirus pandemic by filling in an easy to use form for themselves, or on behalf of someone else.

The form asks for details of residents who do not have support in place from family, friends or carers and need additional help with shopping, collecting medicines, emergency foodbank referrals or support to maintain their wellbeing. The information is treated in strictest confidence and used to help people as quickly as possible.

Our telephone switchboard is running on a reduced service and we ask people not to call the usual number. We encourage everyone who can use the online form if you can, so we can keep phone lines free for those with no alternative.

Coast to Capital Growth Hub launches 'SME Emergency Response Clinics'

Coast to Capital Growth Hub launches 'SME Emergency Response Clinics'


The COVID19 outbreak poses substantial challenges to businesses across the Coast to Capital area and the dedicated Coast to Capital Growth Hub team is committed to supporting businesses in Greater Brighton, West Sussex, East Surrey and Croydon by providing practical support and signposting to reliable information to help address the challenges of these exceptional times.

Their Growth Hub have brought together their team of Growth Champions who can help you to develop business resilience and answer any questions you may have.

They will be running FREE one hour bookable sessions for 1-2-1 conversations with one of our selected group of business experts. The sessions will be running online from 8.00am to 8.00pm and therefore there will be up to 10 available appointments each day. Each day will have a theme and they hope to address topics of most relevance to the challenges being faced by businesses in our area.

The sessions will be confidential and can be offered as either video or audio calls to suit you. If you require support in another area please complete this online form and one of the team will respond.

SME Emergency Response Clinics:

They will ask you if you are willing for us to share your concerns with Government to help influence business support provision moving forward but this is optional.

See more here:

Information from the Federation of Small Business (for Sussex)

Information from the Federation of Small Business (for Sussex)


The Federation of Small Businesses (offering not for profit small business advice, financial expertise, support and who are a powerful voice in UK government) have organised free virtual networking events – open to members and non-members:

Local Events

#FSBConnectOnline East Sussex
Tuesday 14 April – 11.45am for a 12noon start-1pm 
Join fellow small businesses in East Sussex for our first virtual networking session, facilitated by Karen Turner of 22 Coaching and Consultancy and Andrew Murphy FSB Membership Adviser. Please login from 11.45am to make sure there are no issues with you getting connected and we will begin the session promptly at 12noon. For more information and to book visit the booking page here. 

#FSBConnectOnline Brighton and Hove 
Tuesday 21 April – 9.45am for a 10am start-11am 
Join fellow small businesses in Brighton and Hove for our first virtual networking session, facilitated by Andrew Murphy FSB Membership Adviser. Please login from 9.45am to make sure there are no issues with you getting connected and we will begin the session promptly at 10am. For more information and to book visit the booking page here.

#FSBConnectOnline West Sussex
Tuesday 28 April – 9.45am for a 10am start-11am
Join fellow small businesses in West Sussex for our first virtual networking session, facilitated by Mark Taylor FSB Membership Adviser and Martin Searle Development Manager. Please login from 9.45am to make sure there are no issues with you getting connected and we will begin the session promptly at 10am. For more information and to book visit the booking page here.

Local News

New FSB Webinar ‘Coronavirus: How to access support and help from local councils’ now available to watch 
Our third webinar is now available to watch on demand. In this webinar from the policy team, FSB will be highlighting the aid and help available from local councils. View the webinar here.

Local Support

Your local councils
We are working with your Local Authorities on your behalf to share information as soon as we can and they are a vital source of support at the moment. If they haven’t already done so, your local council will be in contact with you shortly, on issues such as business rates and the various rate reliefs and grants on offer. To find out what your council is doing to help businesses and individuals through the coronavirus issue, and for the latest news on grant application procedures, follow the relevant links below:

Latest information from our Local Enterprise Partnerships (LEPs)
The Coast to Capital (C2C) LEP and South East LEP (SELEP) are particularly useful sources of information for small businesses in the areas they support. If you are in Greater Brighton or West Sussex, you can find out about Coast to Capital here. Unfortunately, they have paused the small business grant scheme as they have had over 400 applications in one week and the growth hub are delivering SME Emergency Clinics you can book onto. If you are in East Sussex, latest Growth hub advice for business is here, you can take part in a Coronavirus Business Impact survey, and the recent SELEP newsletter is here.

Digital Skills Partnership survey – what could digitally support your business now?
Decision-makers within the South East Local Economic Partnership (SELEP) and regional Growth Hubs want to provide ongoing support to small businesses and the self-employed. The SE LEP Digital Skills Partnership is continuing to add to the list of online resources. If you would like to add something to this please email They are also keen to ensure that policy-makers at local and national level recognise the challenges facing businesses and the pressures that the Coronavirus outbreak has caused. We would appreciate you taking a couple of minutes to complete this survey so that the Digital Skills Partnership can publish a comprehensive list of support and resources online and via email.

Business Issues

Self-employed concerns
While the Government’s Self-Employed Income Support Scheme will help 3.8million people, there remain groups who have been left behind. We’re feeding examples of them to the Government to highlight the plight of those who are falling between the cracks. It is important that we represent the full picture of our whole community to those in power. To share your story, please send us an e-mail.

FSB launches Skills Hub for businesses
FSB has launched a new Skills Hub to support our members remotely; with learning opportunities, resources and advice for your business. You can hear from specialists and industry experts and take away valuable insights. With COVID-19 impacting businesses nationwide, you can use our hub to find ways to stay ahead of the curve throughout these challenging times. Content available includes a curated selection of guides, events, special offers and downloads. You can access the Skills Hub here, and make sure you log in to access additional content that’s provided exclusively for our members.

Coronavirus Business Interruption Loan Scheme (CBILS)  
The Chancellor Rishi Sunak has extended the CBILS so all viable small and medium businesses that have faced financial difficulty during the pandemic are eligible – as opposed to just those that are unable to secure regular commercial funding. The government is also stopping the need for personal guarantees for loans under £250,000.

Accessing Self-Employed Income Support Scheme
If you are self-employed and are eligible to claim up to £2,500 per month from the Self Employed Income Support Scheme you should look to submit your tax return for the year ending 5 April 2019 as soon as possible, as the final deadline of 23 April is fast approaching. If it is not submitted by 23 April 2020 you could lose out on potential support of up to £7,500 for the initial period of three months that the Scheme covers. Anyone who has not filed tax returns for years prior to 2018/19 should also bring these up to date.

*Update* Cash grants for retail, hospitality and leisure businesses

*Update* Cash grants for retail, hospitality and leisure businesses


Just to let you know that the first BACs for the government grants will be on Friday and payments will hit accounts on the 8th April for eligible businesses who currently pay their Business Rates via direct debit, and those for whom the council has up-to-date records. The Council has around 1,800 properties eligible for the 25k (mostly direct debit payers), and just under 4,000 properties eligible for the 10k. Of these some are missing essential contact details.

The council is bringing in volunteers from other council services to track down the business data that is missing but, mindful of the potential for fraud, all new information is being checked by finance officers before payments are made. There will be another BACs run when the missing business data has been found.

BID members who think that they are eligible for one of the funds but uncertain whether the council has their up-to-date records they can complete the on-line form on the council’s business rates page You must include your business rate account number in order for us to find out whether they are due to be paid.

Please note: This is your Business Rates account number, not your BID levy account number.

Coast to Capital's Backing Business Grants

Coast to Capital's Backing Business Grants


We just wanted to let you know that Coast to Capital have opened applications for their Backing Business Grants.
The Coast to Capital Backing Business Grants is a £2 million fund that has been set up to provide grants to independent small businesses and social enterprises (excluding charities) in our area who have been affected by COVID-19.
If you are an independent small business or social enterprise (excluding charities) based in West Sussex, Brighton & Hove, or East Surrey (Epsom and Ewell, Mole Valley, Reigate and Banstead, Tandridge) with 5-50 FTE (full time equivalent) workforce who has been trading for over 2 years and have an annual turnover of under £10m, you can apply for a grant of £5,000-£25,000 to fund specific measures to help you to adapt, evolve and innovate to the various economic impacts brought about by the pandemic.
To find out more – including how to apply – please visit:

Due to the overwhelmingly positive response from local businesses, Coast to Capital have paused acceptance of new applications for Backing Business Grants fund from 5:00pm on Thursday 2 April. This allows their team to efficiently sift and allocate funding.

If you have already submitted an eligibility checklist, a member of their team will be in touch to advise on your application.

Going forward, they will continue to accept eligibility checklists which will be added to a waiting list in the event that future funds become available. To submit an eligibility checklist, please download from the related resources box (to the right) and submit to

Self-employment Income Support Scheme announced

Self-employment Income Support Scheme announced


Key features-

  • A taxable grant set at 80% of the self-employed persons average monthly taxable profits over the last three years to a maximum of £2,500pm the scheme will be open for 3 months
  • To be eligible business must show that the majority of their work is through self-employment
  • Businesses with an average taxable profit of more than £50,000 pa will not be eligible for the fund
  • If trading as self-employed for less than 3 years then HMRC will look at taxable profits over a shorter period of time but not less  than one year as the minimum requirement is a 2019 tax return
  • HMRC is working up the scheme and anticipate that it will be ready by June 2020
  • Any self-employed person who missed the January tax return deadline, or has yet to submit their tax return will now have a further 4 weeks from today to get their tax return in so that they can be included in the scheme
  • HMRC will contact businesses directly and ask them to complete an application to access the fund
  • Those with immediate cashflow problems can apply for the Universal Credit Advance Payment Scheme and should not have to wait 5 weeks to access funding
  • The fund will be backdated to 1st March
  • Businesses with  taxable profits that exceed £50,000pa and those who have been self-employed for less than 12 months (and have therefore not been operating long enough to  have submitted a tax return) will not be eligible for the fund.

See further information here:

In addition, the Government have pulled together FAQs relating to the scheme, which can be found here:

NCP Free Parking

NCP Free Parking


NCP have now informed us that they have removed their barriers and BID members can park for FREE for the next two weeks at the Russell Road and Theatre car parks.
While we know the majority of businesses are closed, this may be useful for those of you who are still operating online or offering delivery, from your business premises, and want to avoid using public transport.
Please feel free to circulate this to your team members too.
Apprenticeships & free courses for BID businesses

Apprenticeships & free courses for BID businesses


Apprenticeships – Good for Business!

GBMET offers employers and their staff a wide range of Work-Based and Day Release Apprenticeships. This flyer highlights apprenticeships that most closely match the perceived needs of businesses and their employees in the retail and leisure sectors. Their Specialist Skills Advisors are always on hand to meet with employers to discuss in detail the process of employing an apprentice.

Fully Funded NCFE and CACHE qualifications

GBMET is delighted to offer employers and staff of businesses affiliated with Brilliant Brighton the opportunity to enrol in fully funded (free) courses and obtain nationally recognised qualifications. These courses are ideal for both upskilling and as part of a planned CPD programme. Find a list of courses here: Level 2 Certificate Short Courses 19-20. Many are online based too.

Learners must be 19 years+ and have lived in the UK/EU for 3 years. Learners have a maximum of eight weeks to complete a course and the enrolment deadline for this (current) list of courses is April 24th 2020.

The following Business and Enterprise courses cover areas particularly relevant to the retail and leisure sectors:

  • Equality and Diversity
  • Principles of Business and Administration
  • Principles of Customer Service
  • Principles of Team Leading
  • Understanding Data Protection and Data Security
  • Understanding Workplace Violence and Harassment

If anyone wishes to apply, please contact or call 01903 273732 for enrolment support on your chosen course or specific enquiries – and mention Brilliant Brighton.


Eco-friendly deliveries in Brighton with Zedify

Eco-friendly deliveries in Brighton with Zedify


Does your business deliver to local customers, or even farther afield nationally and internationally? Do you need to send time sensitive packages to clients in Brighton and Hove? Are you looking to swap to a more ethical delivery company for your deliveries? You may want to try Zedify as they do all this emission free, at competitive prices.

Zedify are a Brighton-based company using a fleet of electric cargo bikes to collect and deliver thousands of packages across the city every month. Their e-cargo bikes enable them to do lots of deliveries very efficiently in a busy, congested city like Brighton & Hove, with zero emissions.

Using Zedify for your deliveries will enable you to offer more flexible and competitive deliveries within the city and beyond. Zedify are currently conducting a survey to gauge local demand from BID members: To find out more visit: and get in touch via:


Free apprentice finding service & advice available

Free apprentice finding service & advice available



Your stars of the future? Lemon Tree are direct engaged by Brighton Met College to showcase their offering. If you are looking to take on a junior and would like to know more email David Jones on:

There is no charge for this service.

Introducing Barclays Eagle Labs

Introducing Barclays Eagle Labs


Barclays Eagle Labs is a national network of incubator spaces designed to help entrepreneurs and ambitious businesses to innovate and scale.

We provide business incubation, mentoring and co-working as well as digital fabrication and rapid product prototyping through onsite equipment and expertise at many of our sites.

Having grown to 25 Eagle Labs across the UK and with more in the pipeline, we have more than 500 businesses working from our spaces across the UK.

Our Brighton space is located on Preston Road and was one of the first Eagle Labs in our network. The team at the Labs supports a wide range of high-growth businesses and is integral to the entrepreneurial ecosystem and business community in Brighton. The space includes private offices, meeting rooms, co-working desks and a fully-equipped Maker Space.

We also run a series of events from the Lab where we provide access to experts and training on a wide range of topics to help entrepreneurs and start-ups to scale and grow.

Find out more and get in touch at

NCP parking - reduced rates!

NCP parking - reduced rates!


Just a reminder that all BID members (and their staff) receive discount at two of the city’s NCP car parks.

The theatre and Russell Road car parks are only £7.80 for all day parking (Mon-Fri) and £8.70 at weekends.

If you would like to receive the new discount code, please email:


End unpaid trial shifts in Brighton & Hove

End unpaid trial shifts in Brighton & Hove


Brighton & Hove City Council are supporting a local campaign to end the practice of unpaid trial shifts in the city.

‘Say No To Unpaid Trial Shifts’ is a grassroots collective started by students in Brighton & Hove. The campaign group say using unpaid trial shifts during the job application process is unacceptable—a view that councillors endorsed unanimously in a notice of motion last year.

An unpaid trial shift is where an employer fails to pay for work which either makes money from a prospective employee or saves money for the employer. The Government issued new guidance as to what constitutes an unpaid trial shift in December 2018.

They have pledged to look at how we can help end the practice of unpaid trial shifts. From 1 August they will be gathering information from businesses and prospective job applicants to understand the scale and nature of the issue:

Why the council is taking action

Cllr Amanda Evans, Brighton & Hove’s Lead Member for Community Wealth Building said: “No-one should be expected to work for free so we want to collaborate with businesses and partners to put an end to unpaid labour that is unacceptable, unethical and unfair.

“The initiative is consistent with our support of the Brighton & Hove Living Wage campaign and an extension of our commitment to raise standards, celebrate good employers, retain good candidates and ensure all those working in our city can share in the wealth they are helping to create.”

The No Unpaid campaign group says unpaid trial shifts target young people, take advantage of vulnerable job-seekers and allow businesses (including many high street brands) to avoid paying wages, staff training and tax—and are therefore damaging the UK economy.

Of the people who responded to their recent snapshot survey, many reported unpaid trial shifts in the hospitality sector, but also highlighted major high street retailers, as well as other industries including cleaning and care work.

Tourism supports nearly 22,000 jobs in Brighton & Hove, with more than 1,000 businesses involved bringing over £800 million into the local economy. It equates to 7.5% of the tourism economy of the south east region*. An end to unpaid trial shifts in this sector will enable more people to share in the city’s economic success. Community wealth building is an aim of the city’s economic strategy introduced earlier this year.

*Source: Visitor Economy Strategy and Destination Management Plan 2018-2023


Councillor Evans added: “Our surveys will build on the work of the No Unpaid campaign group by giving us local information that we can use to find practical ways of tackling the issue.”

Targeted communication with students and young people will start in September to encourage them to fill in the applicants survey.

Closing date for our survey is 31 October 2019.

No unpaid campaign

Campaign co-founder Frank Chamberlain said: “The work of young people is demeaned by the concept that we should be asked to work for free. Too many young people, competing in a saturated job market, feel like they have no choice but to undertake unpaid trial shifts, with no guarantee of a job at the end of it. On some occasions, it has become apparent that employers had no intention of offering a job at all.

“Given so many people, young people and otherwise, rely on a secure income, this practice is both unethical and exploitative. We hear horror stories of nine hour shifts and ridiculous anecdotes of compensation being given in the form of bread, beer and even spices. Even short unpaid trial shifts are time-consuming, and force vulnerable jobseekers into working for free. This is not acceptable in today’s society.”

Frank added: “We want ethical employers to help us raise awareness of this unacceptable practice by pledging not to undertake unpaid trial shifts. To date, more than 100 businesses have done so.”

Mark Turner from the GMB trade union said: “This is a very important campaign and the GMB is pleased to be part of it. This arrangement of unpaid trial shifts needs to be totally eradicated because it particularly disadvantages young people within society. We welcome that the council has signed up to this along with the city’s three MPs and we as a union will continue to campaign at a local and national level.”

Unpaid trial shifts can be reported to HMRC who investigate claims on a case by case basis. No Unpaid has simplified this process by providing an easy-to-use complaint letter-generator on its website. ACAS also provide free, confidential help and advice for workers.

Update your directory listing

Update your directory listing


Every Brilliant Brighton business has their own listing on the website, with links to their website (where applicable), as well as store opening times/ contact info.

You can view yours by entering your business name in the search bar:

For small changes (i.e changes to opening hours/ websites/ update text) please feel free to email them to:

For bigger amends (for example, if you’d like to re-write your listing and include a new image), you can do this online:

Of course, if you have any queries, please email:

National Living and Minimum Wage

National Living and Minimum Wage


Thirty per cent of people wrongly believe that only workers in permanent roles are entitled to the National Living Wage/ Minimum Wage, a poll has revealed.

The study of 2001 people, conducted by Kantar for the Department for Business, Energy and Industrial Strategy also found women (12%) were twice as likely as men (5%) to not query pay with their employer.

In the wake of new legislation introduced on April 8th which meant all workers are entitled to a payslip, and following the National Living Wage/ Minimum Wage increase, Government is calling on all workers to check their payslip to make sure they are being paid the right amount.

John Palmer, Senior Advisor at Acas, said: “Workers should check their payslips to ensure they are getting paid at the new national minimum or living wage rates. 

“Employers are breaking the law if they don’t pay the national minimum or living wage and businesses face a maximum fine of £20,000 per worker for not paying.”

Check the guidance here –
We've moved!

We've moved!


We’ve now moved to Brighton Town Hall – so please address any correspondence to Brighton Business Improvement District, Brighton Town Hall, Bartholomew Square, Brighton BN1 1JA.

Make Change Count - Updated Information

Make Change Count - Updated Information


Brighton & Hove City Council (working in partnership with eight local charities), have created a good practice guide for
businesses to help homeless people in Brighton & Hove and to help put an end to rough sleeping by 2020 through #MakeChangeCount.

They’ve recently been in touch to let us know that their JustGiving text number has been updated, so from now on, if you’d like to make a donation, please text 19UMCC 3,5,10 or 20 to 70085 (for a £3,£5,£10 or £20 donation).

The brochure includes:

– How to contact StreetLink to let them know about someone sleeping out.

– advice on reporting anti social behaviour and crime.

– Further details on how they work in partnership with other organisations.

Read the guide here: 6613 MCC for Business brochure 2019 proof

The Brighton & Hove Living Wage campaign has reached 500 sign ups!

The Brighton & Hove Living Wage campaign has reached 500 sign ups!


Every week more and more employers in Brighton are making the commitment to pay their teams the real Living Wage or more. The rate currently stands at £9 per hour*. If you can join them, signing up is free and only takes a minute – just head over to

The campaign, now in its eighth year, has recently crossed the 500 milestone! Signed up Living Wage employers can join in with a celebration coffee morning on Wednesday 8 May at BrewDog Brighton. RSVP here (there will be cake!).

44 retailers are currently signed up to the campaign, including Brighton BID members Oliver Bonas, Infinity Foods, Jump the Gun, Silverado, Gresham Blake, Creased Cards, Brighton Silver and Barney’s Delicatessen.

“We support the Living Wage Campaign because we value the contribution our staff make and believe everyone should be paid a fair wage.” – Michaela Myers, Barney’s Deli, who recently joined the campaign.

The Brighton & Hove Living Wage campaign is led by Brighton Chamber and supported by Brighton & Hove City Council and Unison.

*Interns, apprentices and under 18s are exempt

Please don't give out the BID Ambassadors' Phone Number

Please don't give out the BID Ambassadors' Phone Number


After a few calls from members of the public, outside of the BID area, to our Ambassadors (who’ve been told their number has been given out by a business), we just wanted to remind businesses to keep this number private/ just shared amongst your team.

This is so that the Ambassadors can respond quicker to BID-area related incidents and not be needed off-patch. Of course, if the Ambassadors are needed in your locality, feel free to call them directly to assist.

If you require the Ambassadors number or would like stickers for your staff room/ to put on your landline, just email:

Become a VisitBrighton Partner

Become a VisitBrighton Partner


VisitBrighton are offering BID businesses 20% of partnership fees.

The fee for shops = £200 plus VAT

The fee for cafes, pubs and bars  = £240 plus VAT

For restaurants, the fee is £288 plus VAT

Benefits of becoming a VisitBrighton partner include online promotion (their website received over 2 million visits in 2017, while their social media following is over 90,000), plus offline promotion (maps, partnership window sticker and networking).

Find out more here:

Utilise Plus Funding and more

Utilise Plus Funding and more


Utilise Plus helps eligible small and medium sized enterprises (SMEs) save energy, reducing their costs and Greenhouse Gas emissions in the process. We are very proud to say that since starting the programme in late 2017, we have already helped SMEs make an estimated combined annual saving of 125 tonnes of CO2e by reducing their individual annual energy usage, on average, by 27%. We have achieved this by offering a variety of complimentary services, including:

  • Grant funding of between £1,000 to £5,000 to cover one-third of the cost of an energy saving project.
  • Energy Audits, fully-funded by the ERDF, to identify energy and cost saving opportunities that SMEs can then act upon.
  • Energy Saving Workshops, outlining the business case for saving energy and helping participants create their own, unique ‘Action Plans’ to tackle energy use in their organisations.
  • Business Networking Breakfasts, featuring Expert Speakers on a particular aspect of sustainability and connecting like-minded SMEs.
  • Sustainability Tours of interesting organisations that have implemented significant energy saving measures, to inspire attendees to do the same in their own organisations.

For further information please see: and contact 01273 964239 –


Request a jet wash

Request a jet wash


Here at the BID, we’re working hard to get the council to clean the streets. As well as having continual discussions with the City Clean team, our CEO, Gavin Stewart, was recently interviewed by BBC Sussex about why more needs to be done to clean the city’s streets.

We just wanted to make you aware that businesses and residents can request street jet washing from the council here: We are continuing to report any requests that come in from businesses, plus any spots we see, but it would be helpful if our BID members would request jet washes too.

We hope that the more this service is used, the more important it is deemed to be – and hopefully more funding will be in place to keep our streets looking spotless, not only for the 11 million visitors, but also for residents and businesses too.

Free 1-2-1 Marketing Advice from the BID's Media Officer

Free 1-2-1 Marketing Advice from the BID's Media Officer


Our media officer Shelley is now offering complimentary 1-2-1 marketing sessions tailored to your needs. So if you’re not sure which social media site/s you should be posting on and when, or want to know how to get your business featured in magazines and the media, or perhaps just want a friendly chat about how best to market your business this year, just get in touch!

Shelley can be contacted on:

Run Hide Tell - Counter Terrorism Police Safety Information

Run Hide Tell - Counter Terrorism Police Safety Information


At the moment, the issue of terrorist attacks is regularly in the news. But it’s been on our agenda for much longer.
The police and security service have been working constantly to foil terrorist attacks for years, not months.
But we are not complacent about keeping you safe. Due to events in the UK and abroad, people are
understandably concerned about a firearms or weapons attack. These attacks are very rare but in the event of
such an attack, it helps to be prepared.
Remember, attacks of this nature are still very rare in the UK.
So stay safe, and just remember the words: RUN. HIDE. TELL.
To watch the film, visit
Information is vital. If you see or hear something that could be terrorist related, trust your instincts and call the confidential Anti-Terrorist hotline on 0800 789 321.
Our specially trained officers will take it from there.
Your call could save lives. Always in an emergency, call 999.

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